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Shipping & Delivery

Shipping Services

VeSync ships with FedEx and USPS for our deliveries.

Shipping Fee

We offer free shipping on all orders.

Shipping Notice

When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.

Tracking Your Order

There are 2 ways for tracking your order:

1. Log in to your VeSync Store account and check "My Orders"

2. Contact VeSync Customer Support via service@vesync.com

Undeliverable Packages

Most of our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to VeSync as an undeliverable package. In the event that this occurs, please contact us at service@vesync.com to make arrangements for reshipment.

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